Term and Conditions

Welcome to Fitness Gear Hub! These Terms and Conditions govern your use of our website and services. By accessing fitnessgearhubus.com and making purchases, you agree to be bound by these terms.

1.1 Account Registration

While browsing our equipment selection doesn’t require an account, creating one enables faster checkout and order tracking. You are responsible for:

• Maintaining account confidentiality
• Providing accurate personal information
• All activities conducted through your account

1.2 Acceptable Use

You agree to use our website for lawful purposes only and refrain from:

• Attempting to gain unauthorized access to our systems
• Interfering with website functionality
• Uploading malicious content
• Engaging in fraudulent activities

2.1 Product Range

Fitness Gear Hub specializes in premium fitness equipment for serious athletes and fitness enthusiasts, including:

• Adjustable Dumbbells & Barbells
• Gym Machines & Rigs
• Cable Equipment and Accessories
• Competition Kettlebells
• Cardio Equipment (including Concept2 and Echelon products)
• Ventilation Systems (Ducted/Ductless)
• Bundles and Complete Gym Solutions

2.2 Product Information

We strive to provide accurate product descriptions, specifications, and pricing. However, we reserve the right to correct any errors and update information as needed.

3.1 Order Process

Order confirmation constitutes our acceptance of your purchase agreement. We process orders within 1-2 business days after payment verification.

3.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

3.3 Pricing and Taxes

All prices are in US dollars. Customers are responsible for any applicable customs duties, taxes, or import fees in their region.

4.1 Shipping Methods

We offer two primary shipping options:

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
• Free Shipping: Available on orders over $50 via EMS (15-25 business days after shipment)

4.2 Delivery Areas

We ship globally excluding Asia and select remote areas. Delivery times may vary based on destination and customs processing.

4.3 Order Tracking

Tracking information is provided via email once your order ships. You are responsible for providing accurate shipping addresses.

5.1 Return Eligibility

Returns are accepted within 15 days of delivery, provided:

• Products are in original condition – unused, unassembled
• Original packaging, tags, and accessories are included
• Valid proof of purchase is provided

5.2 Non-Returnable Items

For health and safety reasons, these items are FINAL SALE:

• Cable Grips & Handles (hygiene considerations)
• Electrical Supplies (safety regulations)
• Opened or used conditioning equipment
• Custom or special order items

5.3 Return Process

Contact us at [email protected] within 15 days to initiate returns. Do not ship items without Return Authorization.

5.4 Refunds and Exchanges

Refunds are processed within 3-5 business days of receiving returns. Credit card/PayPal refunds may take 5-10 business days to appear on statements.

All content on fitnessgearhubus.com, including text, graphics, logos, and product designs, is the property of Fitness Gear Hub and protected by intellectual property laws. You may not use our content without express written permission.

7.1 Product Usage

Fitness equipment carries inherent risks. Users assume responsibility for:

• Proper equipment assembly and installation
• Following safety guidelines and weight limits
• Using equipment as intended
• Consulting medical professionals before beginning new exercise regimens

7.2 Website Availability

We strive to maintain website availability but are not liable for temporary outages or technical issues beyond our control.

7.3 Maximum Liability

Our maximum liability for any claim related to our products or services is limited to the purchase price of the relevant product.

We protect your personal information according to our Privacy Policy. By using our services, you consent to our data practices as described therein.

We may update these Terms and Conditions periodically. Continued use of our services after changes constitutes acceptance of modified terms.

This policy applies to all regions we serve globally, excluding Asia and select remote areas as specified in our shipping policy.